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Balance transfer disaster from Citibank

Complaint

Posted By: LoanSurf

Location: White Plains, NY

Recently I got an offer from Washington Mutual for higher rate investment..

I decided to transfer some money from Citibank to Washington Mutual and It turned out to be disaster.
I requested Citibank to transfer $23500.00 to Washington Mutual Home equity account.
According to Citibank this transfer took place Electronically on April 17th 2006. It is approx 6 week and according to Washington Mutual bank they did not receive any payments and have no record about it.
I tried to put both bank in conference call so they can talk to each other and resolve the issue.In the mean time I end up paying interest and payment on both Washington Mutual as well as citibank. I am forced to do that because if I don't make payment my credit could be effected. I intend to close both account as soon as it is resolved . What else ?

 

   

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